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Customer Experience

Customer experience

my.sonatype: the self-service Customer platform

Working closely with the Customer Experience Engineering team, I designed user flows for feature sets that explore organization creation, navigation of help systems, and payment integrations. 

The goal was to establish a seamless end-to-end experience across all microsites on one platform for customers who use Sonatype products.



How might customers find information about Sonatype products and services efficiently on a one-stop-shop platform?